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Коды ошибок Ricoh

Предлагаем ознакомиться с кодами ошибок Ricoh. В данном разделе приведены ошибки популярных моделей копировальных аппаратов Ricoh и причины их возникновения.

Совет. В случае появления серьезной неисправности, мы не рекомендует проводить ремонт аппарата самостоятельно, а советуем обратиться в сервисный центр и Вызвать мастера. 

 

Коды ошибок Ricoh 2010, 2050, 2070 

Code Description
E1 Exposure lamp
E2 Scan
E5 Fuser
E6 Drive
E7 Master
E8 Exp. Lamp heater/Exp. Lamp thermistor of thermofuse
E9 Optics board
EA Interface — sorter

Коды ошибок Ricoh 3013, 3213  

Code Description
11 Exposure lamp open
12 Exposure lamp stays on
12 Zero cross. Main board or DC power supply
21 Scan home problem (did not return home)
22 Scan home problem (did not leave home)
28 Lens home problem (did not get home)
29 Lens home problem (did not leave home)
2A Mirror home problem (did not get home)
2B Mirror home problem (did not leave home)
40 Optics thermistor open
52 Low fuser temperature. Lamp, thermal switch, thermistor
53 High fuser temperature. Themistor, AC driver, pinched wire
55 Fuser thermistor open
70 Waste toner. 80K copies or 9 toner cartridges have been run. Reset with SP mode 83
96 Document feeder drive problem
U2 User code. Key counter not installed

Коды ошибок Ricoh 3020, 3050, 3060 

Code Description
E1 Scanner of Exp. Lamp
E2 Main drive or relay RA2
E3 Fuser
E4 Total counter
U1 Interlock or thermal fuse
U2 Key counter
U3 Oil (later machines)

Коды ошибок Ricoh 3320 

Code Description
E1 Exposure lamp
E2 Scan problem
E5 Fuser
E6 Drive
E7 Toner waste is full
U3 Developer unit is not installed
U5 Add fuser oil

Коды ошибок Ricoh 3513, 3713 

Code Description
11 Exposure lamp open
12 Exposure lamp stays on
21 Scan home problem
22 Scan home problem (did not return home)
28 Lens home problem (did not get home)
29 Lens home problem (did not leave home)
2A Mirror home problem (did not get home)
2B Mirror home problem (did not leave home)
40 Optics thermistor open
52 Low fuser temperature. Lamp, thermal switch, thermistor
53 High fuser temperature. Thermistor, AC driver, pinched wire
54 Fuser low temperature on early EPROM
55 Fuser thermistor open

Коды ошибок Ricoh 4015 

Code Description
E11 Exposure lamp problem
E12 Exposure lamp problem
E13 Zero cross. Main board or power supply board
E14 Same as E13
E21 Scan home problem
E22 Scan home problem
E28 Lens home sensor
E29 Lens home problem
E2A 4th & 5th mirror home problem
E2B 4th & 5th mirror home problem. Fuse 2 on AC/DC board
E40 Optics thermistor
E42 Bad transfer corona or HVT
E52 Low fuser temperature
E53 High fuser temperature
E54 Fuser lamp on too long
E55 Fuser thermistor open
U1 Right side open
U2 No key counter
U4 Sorter not latched, not closed
U6 Developer unit not in place

Коды ошибок Ricoh 4022, 4027 

Code Description
C1 Front door open
C2 Exit door
C3 Cassette cover
C4 LCT cover
C5 Sorter open or not latched to machine, or fuse 304 on DC power board
C6 ADF cover
C7 Right side cover
E101 Exposure lamp too long
E103 Frequency problem
E120, 121 Scan home problem
E124 Scan drive problem
E140 Lens home, or fuse 303 on DC board
E141-143 Lens home sensor, fuse 303 on DC board
E144, 145 Mirror sensor, fuse 303 on DC board
E191 Image density sensor error
E302 Charge roller problem or HVT problem
E346 Bias loss
E351 Image density sensor problem
E352 TD sensor error
E353 Vsp problem. Dirty or bad image density sensor
E354 Vsg problem. Same as E353
E355 Toner density sensor problem
E356 Same as 355
E405 Transfer belt or charge roller drive
E440 Main drive
E442 Drum charge thermistor
E501 Upper lift motor
E502 Lower lift motor
E503 1st tray motor
E504 2nd tray motor
E505 3rd tray motor
E506 Tray main motor drive problem
E507 LCTl lift motor
E522-525 Jogger sensor
E541 Fuser thermistor
E542 Fuser temperature too low
E543 Fuser temperature too high
E544 Fuser temperature too high
E547 Fuser lamp won't shut off
E548 Fuser temperature too high or too low
E620 Communication problem between main board and ARDF
E621 Communication problem between main board and sorter
E623 Communication problem between main board and paper trays
E720 Sorter stapler timing roller sensor
E721 Sorter stapler bin lift sensor
E722 Sorter stapler jogger sensor
E723 Sorter stapler grip sensor
E724 Sorter stapler error
E900, 901 Copy counter
U2 Key counter
U6 Fuser unit not installed properly
U7 Duplex unit

Коды ошибок Ricoh 4065 

Code Description
E1 Exposure lamp
E2 Lamp relay
E3 Registration start switch
E4 Scan not home
E5 No home position
E6 lens home switch not on
E7 Lens home switch off
E8, E9 Encoder
EA Thermofuse
Eb Thermistor
EC Not ready
Ed Pulse generator
EE Total counter
EF Optics

Коды ошибок Ricoh 4085 

Code Description
11 Exposure lamp
12 Lamp relay
20 Low frequency encoder output
21 Scan
23 No registration start signal
24 No home position
28 Lens home position not on
29 Lens home position not off
52 Thermofuse
53 Thermistor
54 Not ready
61 Pulse generator
91 Total counter
93 Interface

Коды ошибок Ricoh 4215, 4220, 4222 

Code Description
E11 Exposure lamp problem
E12 Exposure lamp problem
E13 Zero cross
E21, 22 Scan home problem. Fuse 102 on DC power supply
E28, 29 Lens home problem
E2A 4th & 5th mirror home problem. Fuse 101 on DC power supply
E2B 4th & 5th mirror home problem
E52 Low fuser temperature
E53 High fuser temperature
E55 Fuser thermistor open
E70 Waste toner full
E80 Communication problem between copier and duplex unit. Fuse 100 or 101 on DC power supply bored
E82, 83 Jogger home problem
U1 Right side open
U2 No key counter
U4 Sorter not latched or not closed
U5 Cassette lift sensor
U7 Duplex open

Коды ошибок Ricoh 4400 

Code Description
11 Exposure lamp
12 Exposure lamp stays on
21, 22 Scan not home
23 No signal from registration switch
24 Scan not home
25 Scan
28 Lens not home
29 Lens won't leave home
2A Second scan sensor
2A Mirror sensor stays actuated
2B Mirror sensor stays actuated
2B Scan sensor
2C Scanner moving too fast
2D Scanner moving too slowly or not moving
31 Drum thermistor
32 Toner sensor
41 Third cassette lift motor sensor
52 Fuser thermofuse
53 Fuser thermistor
54 Low temperature at warm up
55 High temperature at warm up
56 Low temperature after warm up
61 Pulse generator
81, 82 Duplex jogger
82 Duplex jogger
91 Counter
93 Main board

Коды ошибок Ricoh 4410 

Code Description
11 Exposure lamp
21 Scan not home
23 No signal from regulator switch
24 Scan not home
28 Lens not home
29 Lens won't leave home
2A Second scan flasher
2B Scan sensor
2C Scanner moving too fast
2D Scanner moving too slowly
31 Drum thermistor
32 Toner sensor
41 Third cassette lift motor sensor
53 Fuser thermistor
54 Low temperature at warm up
55 High temperature at warm up
56 Low temperature after warm up
61 Pulse generator
91 Counter
93 Main board

Коды ошибок Ricoh 4420 

Code Description
E1 Exposure lamp
E2 Lamp relay
E3 Registration start switch
E4 Scan not home
E5 No home position
E6 lens home switch not on
E7 Lens home switch off
E8, E9 Encoder
EA Thermofuse
Eb Thermistor
EC Not ready
Ed Pulse generator
EE Total counter
EF Optics

Коды ошибок Ricoh 4421 

Code Description
21, 22 Scanner home position error
28, 29 Lens home position error
2A, 2B 4th/5th mirror home position error

Коды ошибок Ricoh 4430, 4460, 4480, 4490 

Code Description
11 Exposure lamp
21 Scan not home
23 No signal from regulator switch
24 Scan not home
28 Lens not home
29 Lens won't leave home
2A Second scan flasher
2B Scan sensor
2C Scanner moving too fast
2D Scanner moving too slowly
31 Drum thermistor
32 Toner sensor
41 Third cassette lift motor sensor
53 Fuser thermistor
54 Low temperature at warm up
55 High temperature at warm up
56 Low temperature after warm up
61 Pulse generator
91 Counter
93 Main board

Коды ошибок Ricoh 4522, 4527 

Code Description
C1 Front door open
C2 Exit door
C3 Cassette cover
C4 LCT cover
C5 Sorter open or not latched to machine, or fuse 304 on DC power board
C6 ADF cover
C7 Right side cover
E101 Exposure lamp too long
E103 Frequency problem
E120, 121 Scan home problem
E124 Scan drive problem
E140-143 Lens home, or fuse 303 on DC board
E144, 145 Mirror sensor, fuse 303 on DC board
E191 Image density sensor error
E302 Charge roller problem or HVT problem
E346 Bias loss
E351 Image density sensor problem
E352 TD sensor error
E353, 354 Vsp problem. Dirty or bad image density sensor
E355, 356 Toner density sensor problem
E405 Transfer belt or charge roller drive
E440 Main drive
E442 Drum charge thermistor
E501 Upper lift motor
E502 Lower lift motor
E503 1st tray motor
E504 2nd tray motor
E505 3rd tray motor
E506 Tray main motor drive problem
E507 LCTl lift motor
E522-525 Jogger sensor
E541 Fuser thermistor
E542 Fuser temperature too low
E543 Fuser temperature too high
E544 Fuser temperature too high
E547 Fuser lamp won't shut off
E548 Fuser temperature too high or too low
E620 Communication problem between main board and ARDF
E621 Communication problem between main board and sorter
E623 Communication problem between main board and paper trays
E720 Sorter stapler timing roller sensor
E721 Sorter stapler bin lift sensor
E722 Sorter stapler jogger sensor
E723 Sorter stapler grip sensor
E724 Sorter stapler error
E900, 901 Copy counter
U2 Key counter
U6 Fuser unit not installed properly
U7 Duplex unit

Коды ошибок Ricoh 5000, 5010  

Code Description
11 Exposure lamp
12 Exposure lamp relay
21-24 Scan
25 Scan motor
28 Lens position
2A, 2B 2nd scan home
2C, 2D Scan motor
2E Encoder
31 Drum thermistor
43 Lower paper feed
52 Thermofuse
53 Thermistor
54 No heat
55 Overheat
61 Drive system
81, 82 Jogger problem
91 Counter
93 Optics and main board interface
94 Optics board and main board interface

Коды ошибок Ricoh 5035, 5535 

Code Description
C1 Front door open
C2 Exit door
C3 Cassette cover
C4 LCT cover
C5 Sorter open or not latched to machine, or fuse 304 on DC power board
C6 ADF cover
C7 Right side cover
E101 Exposure lamp on too long
E103 Frequency problem
E120, 121 Scan home problem
E124 Scan drive problem
E140-143 Lens home, or fuse 303 on DC board
E144, 145 Mirror sensor, fuse 303 on DC board
E191 Image density sensor problem
E302 Charge roller problem or HVT problem
E346 Bias loss
E351 Image density sensor error
E352 TD sensor error
E353, 354 Vsp problem. Dirty or bad image density sensor
E355 Toner density sensor problem
E356 Vsp problem. Dirty or bad image density sensor
E405 Transfer belt or charge roller drive
E440 Main drive
E442 Drum charge thermistor
E501 Upper lift motor
E502 Lower lift motor
E503 1st tray motor
E504 2nd tray motor
E505 3rd tray motor
E506 Tray main motor drive problem
E507 LCT lift motor
E522-525 Jogger sensor
E541 Fuser thermistor
E542 Fuser temperature too low
E543 Fuser temperature too high
E544 Fuser temperature too high
E547 Fuser lamp won't shut off
E548 Fuser temperature too high or too low
E620 Communication problem between main board and ARDF
E621 Communication problem between main board and sorter
E623 Communication problem between main board and paper trays
E720 Sorter stapler timing roller sensor
E721 Sorter stapler bin lift sensor
E722 Sorter stapler jogger sensor
E723 Sorter stapler grip sensor
E724 Sorter stapler error
E900, 901 Copy counter
U2 Key counter
U6 Fuser unit not installed properly
U7 Duplex unit

Коды ошибок Ricoh 5050, 5070 

Code Description
11 Exposure lamp
12 Exposure lamp relay
21-24 Scan
28 Lens position
29 Lens
2A-2D Scan
41 Upper paper feed
43 Lower paper feed
52 Thermofuse
53 Thermistor
54 No heat
61 Drive
81 Jogger
91 Counter
93 Main board or optics

Коды ошибок Ricoh 5540 

Code Description
11 Exposure lamp
12 Exposure lamp stays on
21 Scan not home
22 Scan not home
23 So signal from registration switch
24 Scan not home
25 Scan
28 Lens not home
29 Lens won't leave home
2A Second scan sensor
2A Mirror sensor stays actuated
2B Mirror sensor stays actuated
2B Scan sensor
2C Scanner moving to fast
2D Scanner moving too slowly or not moving
31 Drum thermistor
32 Toner sensor
41 Third cassette lift motor sensor
52 Fuser thermofuse
53 Fuser thermistor
54 Low temperature at warm up
55 High temperature at warm up
56 Low temperature after warm up
61 Pulse generator
81 Duplex jogger
82 Duplex jogger
91 Counter

Коды ошибок Ricoh 5560 

Code Description
11 Exposure lamp
12 ExpExposure lamp relay
21 Scan home switch not actuated
22 Scan home switch activated
23 Scan registration switch
24 Scan home problem
25 Scan motor
28 Lens home switch not actuated
29 Lens home switch actuated
2A 2nd scan home switch not actuated
2b 2nd home scan switch actuated
2c Encoder (high frequency)
2d Encoder (low frequency)
2E No encoder
31 Drum thermistor
52 Fuser thermofuse (or F3)
53 Fuser thermistor
54 No ready
55 High temperature
61 Pulse generator
81 Jogger home switch not actuated
82 Jogger home switch actuated
91 Total counter
94 Data transfer problem between main board and operations board

Коды ошибок Ricoh 5632, 5732, 5832, 5840 

Code Description
C1 Front door open
C2 Exit door
C3 Cassette cover
C4 LCT cover
C5 Sorter open/not latched to machine
C6 ADF cover
C7 Right side cover
E101 Exposure lamp on too long
E103 Frequency problem
E120, 121 Scan home problem
E124 Scan drive problem
E140-143 Lens home, or fuse 303 on DC board
E144, 145 Mirror sensor, fuse 303 on DC board
E191 Image density sensor problem
E302 Charge roller or HVT problem
E346 Bias loss
E351 Image density sensor problem
E352 TD sensor error
E353, 354 Vsp problem
E355, 356 Toner density sensor problem
E405 Transfer belt or charge roller drive
E440 Main drive
E442 Drum charge thermistor
E501 Upper lift motor
E502 lower lift motor
E503 1st tray motor
E504 2nd tray motor
E505 3rd tray motor
E506 Tray main motor drive problem
E507 LCT lift motor
E522-525 Jogger sensor
E541 Fuser thermistor
E542 Fuser temperature too low
E543 Fuser temperature too high
E544 Fuser temperature too high
E547 Fuser lamp won't shut off
E548 Fuser temperature too high or too low
E620 Communication problem between main board and ARDF
E621 Communication problem between main board and sorter
E623 Communication problem between main board and paper trays
E720 Sorter stapler timing roller sensor
E721 Sorter stapler bin lift sensor
E722 Sorter stapler jogger sensor
E723 Sorter stapler grip sensor
E724 Sorter stapler error
E900, 901 Copy counter
U2 Key counter
U6 Fuser unit not installed properly
U7 Duplex unit

Коды ошибок Ricoh 6080, 6085 

Code Description
1 Exposure lamp
10 Scanner velocity
11 Scanner return
12 Total counter
13 Corona problem
2 Drum thermistor
3 Drum heater
4 Drum overheat
5 Fuser thermistor
6 Fuser lamp
7 Fuser overheat
8 Optics encoder
9 Scanner home

Коды ошибок Ricoh 6620 

Code Description
11 Exposure lamp
12 Exposure lamp stays on
21, 22 Scan not home
23 So signal from registration switch
24 Scan not home
25 Scan
28 Lens not home
29 Lens won't leave home
2A Second scan sensor
2A Mirror sensor stays actuated
2B Scan sensor
2C Scanner moving to fast
2D Scanner moving too slowly or not moving
31 Drum thermistor
32 Toner sensor
41 Third cassette lift motor sensor
52 Fuser thermofuse
53 Fuser thermistor
54 Low temperature at warm up
55 High temperature at warm up
56 Low temperature after warm up
61 Pulse generator
81, 82 Duplex jogger
91 Counter
93 Main board

Коды ошибок Ricoh 6645, 6655, 6665 

Code Description
101 Exposure lamp
103 Power frequency problem
104 Exposure lamp
120 Scanner home problem
121 Scan home problem
125 Scanning too slow
126 Scanning too fast
127 Scan drive problem or encoder
140 Lens home problem (vertical)
141 Lens home problem (vertical)
142 Lens home problem (horizontal)
143 Lens home problem (horizontal)
144 3rd scan sensor problem
145 3rd scan sensor problem
146 Magnification problem
190 Optics thermistor open circuit
191 Scan motor thermistor
302 Charge corona short
303 Charge corona cleaner problem
341 Developer motor drive problem
342 Toner disposal motor drive problem
343 Vsp. Problem. Image density sensor problem
351 Vsg. Problem. Higher than 4.3 volts. Image density sensor problem
352 Toner sensor problem during developer calibration
353 Vsp Problem. Image density sensor, drum bias or HVT
354 Vsg Problem. Image density sensor, drum bias or HVT
355 Toner density sensor problem. Vtd problem. Undertoned
356 Toner density sensor problem. Vtd problem. Overtoned
357 Vsp problem. Image density sensor, drum
358 Vsp problem. Image density sensor, drum, toner dust
361 Drum potential sensor calibration during process control setup
364 Vd problem. Drum potential sensor, drum or charge corona
365 V1 problem. Drum potential sensor, drum, charge corona, dirty optics
402 Transfer, transfer belt, HVT
440 Main motor speed problem
442 Drum thermistor
500 Bypass feed
501 Paper feed motor
502 1st lift motor
503 2nd lift motor
504 3rd lift motor
506 LCT motor
507 LCT feed motor
508 Tandem fence motor
510 Tandem side home sensor
511 Tandem side home sensor
520 Duplex/fuser drive motor problem
522 Jogger home sensor
523 Jogger home sensor
541 Fuser thermistor
542 Fuser does not warm-up
543 Fuser temperature too high. Monitored by main board
544 Fuser temperature too high. Monitored by optics board
545 Low fuser temperature. Monitored by main board
546 Low fuser temperature. Monitored by optics board
547 Fuser lamp won't shut off
548 Erratic fuser temperature
600 Communication problem between main board and operation board
601 Communication problem between main board and optics board
602 Communication problem between main board and high voltage unit
603 Main board problem
620 Communication problem between main board and document feeder boards
621 Communication problem between main board and sorter staplers or finisher
700 DJF/RDH feed motor
701 DJF/RDH transport belt problem
702 DJF exit or RDH inverter motor
703 RDH exit motor problem
730 Sorter/stapler or finisher transport motor
731 Bin lift motor
732 Tray shift motor
733 Tray shift lift motor
735 Duplex jogger motor
737 Gripper motor
738 Staple motor
740 Staple drive motor
741 Bin rear plate motor (stapler)
742 Finisher stack feed motor
900 Total counter
901 Total counter
SC Full waste toner bottle. Technician must empty this. Emptying the waste toner and reinstalling the bottle will clear this code

Коды ошибок Ricoh 6750 

Code Description
11 Exposure lamp
13 Exposure lamp
14 Electrical frequency problem
21, 22 Scan problem
24 Scan home problem
25 Scan drive motor problem
26 Scan problem during simulation V1 adjustment (SP mode 67)
27 Scan problem during simulation
28, 29 Lens home problem
2A, 2B Mirror home sensor
2D Scan drive problem or fuse 5 on optics board
31 Drum thermistor
41 Tray lift
42 2nd tray lift
43 3rd tray lift
53 Fuser thermistor problem
54 Fuse temperature low
55 Fuser temperature too high
56 Fuser temperature low
57 Fuser lamp on too long
58 Fuser temperature erratic
61 Main drive problem, or fuse 1 or fuse 6 on main motor board
62 Developer drive problem, or fuse 1 on developer motor drive board
81, 82 Duplex jogger home sensor
85, 86 Charge corona cleaner problem
87 Transfer/separator corona cleaner unit not working
88 Transfer/separator corona cleaner unit not home
91 Total counter
B1 Sorter shift tray
B2 Sorter shift motor
B3 Sorter shift tray up/down motor
B4 Stapler transport motor
B5 Stapler lift motor
B6 Stapler drive motor
B7 Stapler jogger motor
B8 Stapler motor

Коды ошибок Ricoh M10 

Code Description
E1 Exposure lamp
E2 Scan
E5 Fuser
E6 Drive
E7 Master not turning
E8 Lamp heater (exposure)

Коды ошибок Gestetner 2217ZD 

Code Description
C2 Drive problem
C3 Scan problem
C4 Lens problem
C5 Coronas
C6 Heater problem or only 1 of the 2 front door interlocks switches is actuated
CO Main board problem Run simulation 90. Try power off/on

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